Mountain Heritage Hotel
4 class rating
8.4
Very good
(2044)
4 class rating
Updating price...

Mountain Heritage Hotel

4 class rating
6 Apex Street And Love Streets, Katoomba, NSW 2780
8.4
Very good
2044 reviews
Updating price...

Overview

Rating
Edwardian Sydney hotel in Katoomba with a full-service spa Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snExpedia Group
Edwardian Sydney hotel in Katoomba with a full-service spa Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Mountain Heritage Hotel offers 41 air-conditioned accommodations with espresso makers and complimentary bottled water. Pillowtop beds feature premium bedding. Refrigerators and coffee/tea makers are provided. 38-inch LCD televisions come with premium cable channels and first-run movies. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool. Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
8.4
Very good
Based on 2044 verified guest reviews

Available rates

Tue 8/4
Wed 9/4

Amenities

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business centre

Things to keep in mind

Check-in: From 15:00
Check-out: Prior to 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.

The neighbourhood

6 Apex Street And Love Streets, Katoomba, NSW 2780

What's nearby

  • Katoomba Railway Station7 min walk
  • The Edge Cinema12 min walk

Reviews

8.4
Very good
2044 verified ratings
Wonderful
925
Very good
455
Good
312
Okay
128
Fair
119
Mediocre
49
Poor
56

Summary of reviews

Guests say
Overall, guests appreciated the excellent service provided by the friendly and helpful staff. The hotel's location received high praise for its convenience and beautiful views, making it a great spot for a getaway. However, some guests had concerns regarding cleanliness in certain rooms.
AI-generated from customer reviews
Service9.5 out of 10
Location9 out of 10
Cleanliness3.5 out of 10
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Score by provider

All reviews

10
Wonderful
Sandra, Mar 2025
Pros (+) Breakfast was lovely. Staff were great. Room was lovely with a great view of the mountains.
Cons (-) A lot of stairs with no lift as it is such a historic building.
9.0
Wonderful
Tony, Mar 2025
Pros (+) Very comfortable and well located hotel with friendly staff... made our stay very enjoyable
7.0
Good
Lyn, Mar 2025
Pros (+) Dinner at the restaurant was lovely
Cons (-) The building is looking like it needs renovating
10
Wonderful
Janine, Mar 2025
Pros (+) A wonderful charm and feeling of old world luxury. I could sit in the lounge sipping champagne and looking at the glorious mountain views forever. The hotel is so comfortable, spotlessly clean and nothing is too much trouble for the staff.
Cons (-) There are no negatives. This hotel is well worth the stay. Easy parking, attentive staff, very comfortable beds, great food and entertainment.
7.6
Good
Anonymous, Mar 2025
Great location, But the quality of the breakfast was not what you would expect from a hotel in this price category and the image they like to portray
8.0
Very good
Roxanne, Mar 2025
Pros (+) The staff where very helpful and friendly. Great rooms, very spacious and clean. Awesome views. Great meals and the restaurant service was lovely.
8.0
Very good
Keira, Mar 2025
Pros (+) Location was great & views were spot on!
5.0
Fair
Graeme, Mar 2025
Pros (+) Location
Cons (-) Needs a lot of maintenance
10
Wonderful
Anonymous, Mar 2025
We had a beautiful stay here, very friendly staff. The room even had a kitchenette which surprised us and was so lovely. Perfect location from the train station. I wanted to stay longer.
8.0
Very good
Robyn, Mar 2025
Pros (+) Lovely hotel with lots of character. Great location. Very clean. Dinner in restaurant was superb food delicious but a bit pricey to eat there more than once. If you can afford it the food is fabulous. Young wait staff were delightful and very professional Room very comfortable A lovely gentleman carried our bags to our room much appreciated. We would definately recommend and return to this hotel.
Cons (-) The worst pillows. i got a poor night sleep due to a sore neck from pillows being too high and too firm. Cant sink your head into the pillow. Ended up using a folded towel from bathroom to sleep on to relieve my neck. Despite plenty of pillows in room no options for a lower softer pillow. Need to provide some pillow options. If lack of comfortable pillow didnt occur would have been a perfect stay....
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